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  #21  
Old 10 August 2007, 07:50 PM
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I will confess, I have only recently found the actual non-emergency police telephone number and programmed it into my phone. I just so happen to have no fewer than three couples living nearby who are prone to domestic disputes, sometimes including violence. Generally, while I'm hesitating trying to determine if its 911-worth or not, the fights go from shouting to hitting and screaming and then one partner leaves in a huff, speeding away before I can ever even find the stupid number. I mean, going to whitepages.com or some such and punching in town name and police is pretty much worthless. There have to be at least dozen numbers in there for City Police (in a town of fewer than 20,000) not to mention County and State Police. The Sheriff is a different number from the Police. The Police station is only about a half-mile from here. I could probably walk there more quickly than I could find the correct number!

So yeah, I've called 911 for quasi-emergencies at least a half-a-dozen times, all of which needed some kind of attention IMO, including drunk people crashing their car near my house, a hit-and-run
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  #22  
Old 11 August 2007, 09:17 PM
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Quote:
Originally Posted by DemonWolf View Post
Unless you are in immediate danger of life and limb, you should not be calling 911 (or the local equivelant in your area). It's 3am and I'm scared is a matter for you to report on a non-emergency number. Since you obviously have a phone (or esle you couldn't dial 911), call information and ask to the non-emergency number for the local police. But wanting a police escort because it is late and you are scared is not an emergency.

OTOH, it's 3am, I'm all alone, and there's a guy following me, could be an emergency and it is ok to call 911 to get help.

You can call the fire department to get your cat out of a tree, but you must call the non-emergency number and it is up to their discretion where they help you.

Sadly, way too many people do not understand the difference between "personal crisis" and "life and limb emergency." To put it short, if you cannot identify an immediate threat, then you do not need 911 and you are wasting resources that could be better spent saving a person's life.
Hey, I used to be a 911 operator, you don't need to explain this to me.

And I know it is different everywhere, but where I was the non-emergency lines and the 911 lines came to the same people after hours anyway so it didn't really matter much. It lit up the same phone console, you just hit a different button to answer the phone. Plus no matter if it is an armed robbery or a barking dog complaint, if an officer is sent out the exact same procedure is followed as far as entering it into the computer and having an officer respond. So for me, it was like six of one, half dozen of the other. Call non-emergency or call 911, I'll still answer the phone, enter it in the computer and send out an officer. So when I hear stuff like, "To put it short, if you cannot identify an immediate threat, then you do not need 911 and you are wasting resources that could be better spent saving a person's life" I think, well not really, not always. I'm sure this is true is a large city like Chicago, NYC, LA, etc but I worked for a suburb covering about 70,000 residents plus a large business area.

Last edited by moonlight; 11 August 2007 at 09:29 PM.
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  #23  
Old 12 August 2007, 06:26 AM
qualli qualli is offline
 
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I have called 911 exactly once. When I was at the store after hours, after dark, in a skeevy part of town, and a suspicious looking guy was hanging around looking in the windows of the antique store beside us and testing the doors and windows. This antique store has been broken into before, and has some very pricey stuff in a fairly unprotected building.

I was waiting for a ride. An hour after I called I was picked up. No one ever came out though I was told someone would be there to check things out.

So yeah, I'm really confident in our local police force.
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  #24  
Old 12 August 2007, 08:18 AM
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robbiev robbiev is offline
 
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Quote:
Originally Posted by DemonWolf View Post
It's 3am and I'm scared is a matter for you to report on a non-emergency number.
Agreed, but at least it a *little* more understandable than, "Send a towtruck."



Quote:
An hour after I called I was picked up. No one ever came out though I was told someone would be there to check things out. So yeah, I'm really confident in our local police force.


I tried to find a cite, but I can't find it at the moment. Our local PD answered some really high number of calls last year (in the hundreds of thousands range, IIRC). There are only 1300 or so actual "street patrol officers" divided by 21 eight hour shifts per week. I can't find the exact numbers, but at any given time, there are relatively few street officers on duty. It takes forever to get a cop in an emergency. I'm sure it's like that everywhere. They used to say that the average response time was 3-4 minutes or something like that. Yeah. Call 911 and see.

ETA: "The Memphis Police Department handled 817,788 calls in 2005," according to the MPD website.

Last edited by robbiev; 12 August 2007 at 08:39 AM.
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  #25  
Old 12 August 2007, 09:23 AM
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Quote:
Originally Posted by DemonWolf View Post
Unless you are in immediate danger of life and limb, you should not be calling 911 (or the local equivelant in your area). It's 3am and I'm scared is a matter for you to report on a non-emergency number. Since you obviously have a phone (or esle you couldn't dial 911), call information and ask to the non-emergency number for the local police. But wanting a police escort because it is late and you are scared is not an emergency.

OTOH, it's 3am, I'm all alone, and there's a guy following me, could be an emergency and it is ok to call 911 to get help.

You can call the fire department to get your cat out of a tree, but you must call the non-emergency number and it is up to their discretion where they help you.

Sadly, way too many people do not understand the difference between "personal crisis" and "life and limb emergency." To put it short, if you cannot identify an immediate threat, then you do not need 911 and you are wasting resources that could be better spent saving a person's life.
My Mum has done that before, and information told her to call 000. Whatever she was calling for wasn't an emergency, but information insisted that she had to call 000 if she needed police help. I can't even remember what she was calling for now, but after that she got the police number for the local station and put it near the phone.
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  #26  
Old 12 August 2007, 03:20 PM
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A telephonist in one of my former workplaces had previously worked on the emergency number and had the following conversation with someone.
Quote:
She What is the nature of your emergency.
He- Someone stole my lawn mower last week and I want to report it.
She- Sir, I can give you the number for your local police station to report that. This number is only for emergencies.
He But it is an emergency, my wife is coming home from her mother's place and I have to tidy up.
That was many years ago, but a recent one I heard was an Australian warship had an injured crewman, and for some reason they could not contact their own base to get help. They had to ring 000 (Australia's emergency number) to get assistance. Imagine the caller taking that one, - "Yes, I really am on a warship" etc.

But it can work both ways. A guy I knew growing up was shot in the leg during a robbery at an all-night service station where he was the only one on duty. When he rang the cops they thought it was a hoax, and only responded when he rang his own boss at home, who promptly called it in also.
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  #27  
Old 12 August 2007, 03:29 PM
We'veBeenHad
 
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This is absolutely hilarious. It has the turkey call, too. Hard to pick a favorite, but it might be the woman who called because she saw a guy beating another guy with a bat...in a movie. That she got from Blockbuster. They told her to turn it off. Some of the reactions are hilarious too.

http://www.ebaumsworld.com/video/watch/25628/
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  #28  
Old 13 August 2007, 11:50 AM
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Quote:
Originally Posted by stalker View Post
Well, Spike, Milligan circa 1950.
1951, to be precise.
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  #29  
Old 13 August 2007, 05:47 PM
Neffti
 
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999 call I have dealt with...

(caller with strong Cornish accent) "Az been a car crash outside my house"
me "Is anyone hurt?"
caller "No but he's stuck 'cross the road and he can't shift."
me "Okay, I will send a unit right now. Where are you calling from?"
caller "Genorny, Folornyscrawny Road, Prurnthurnaruwurble."
me "Can you repeat that more slowly please?"
caller "Genorny, Folornyscrawny Road! Prurnthurnaruwurble!"
me "Okay. Just the name of the village, slowly, please."
caller "Prurnthurnaruwurble!"
me. "Perrenarworthal? Praze-an-Beeble? Perrenzabuloe?"
caller "No! PRURNTHURNARUWURBLE!"
me "Okay. I can't understand you. Can you spell the name of the town?"
caller "No, I can't spell."
Me "....Okay. Is there anyone else there who can tell me where you are?"
caller "No."
Me "Right. Do you know your postcode?"
caller "No."
Me. "Right. Did you get any post this morning?"
caller "Yar."
Me "Can you get one of the envelopes and bring it to the phone?"
caller *pause* "Yar."
Me "Okay. Can you see a line of letters and numbers at the bottom of the address?"
caller "Yar."
Me "Great. That should tell me exactly where you are. Can you read them out to me one at a time?"
Caller "Yar. C... O... R... N... W... A... L... L..."

Luckily the next envelope had a postcode on it.

ETA - "I think there's an intruder downstairs!" - "Okay, where are you calling from?" - "The wardrobe in my bedroom!" happened fairly often, too. Quite understandable when someone is frightened. I usually remembered to ask "What is your address?" rather than anything more open, but still got caught out now and then.

Last edited by Neffti; 13 August 2007 at 05:56 PM.
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  #30  
Old 13 August 2007, 05:59 PM
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moonlight moonlight is offline
 
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Quote:
Originally Posted by Neffti View Post
999 call I have dealt with... snip
I have had to use the "please find a piece of mail" approach as well, but because the person had no idea where he was as opposed to not being able to read or pronounce it. It baffles me to think someone can be that oblivious to their surroundings.
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  #31  
Old 13 August 2007, 06:04 PM
Neffti
 
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Quote:
Originally Posted by moonlight View Post
I have had to use the "please find a piece of mail" approach as well, but because the person had no idea where he was as opposed to not being able to read or pronounce it. It baffles me to think someone can be that oblivious to their surroundings.
I still feel to an extent that it was my bad for not being able to understand him or recognise the town name. We got there in the end though.
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  #32  
Old 15 August 2007, 05:36 PM
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Mother of Nanaballis Mother of Nanaballis is offline
 
 
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Police When to Call 911

I work at my local police headquarters. We always advise people that if they need an officer to respond whether it's a life-threatening emergency or not, they should call 911. If they call the non-emergency number, they will simply be transferred to 911.
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  #33  
Old 15 August 2007, 07:40 PM
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Avril Avril is offline
 
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Being "simply transferred to 911" is a personal nightmare of mine. It has happened to me at a time it definitely should not have, and then I was treated like the bad guy.

I was in a state with highway roadside assistance. That is, there was a number you could call if you were on the highway and had a flat or whatever, and this government agency would come and help. I had a flat on an onramp, and called a friend. She told me to call that number because she couldn't help me. I wasn't particularly frightened, but since it sounded helpful, I called. They wouldn't do anything while I was in the city limits, they said, but they would transfer me. I got the town's 911 and a VERY cranky operator. I couldn't just hang up. I explained that I'd been transferred to the number and explained my situation knowing full well they were going to do nothing. I was really angry at whoever thought it was a good idea to transfer me to 911, but calling 911 at that point was not my choice, and it was completely out of my control.

I never want to be transferred to 911.

Avril
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  #34  
Old 16 August 2007, 01:27 AM
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The topic brought this to mind...

http://www.snopes.com/crime/cops/burger.asp
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  #35  
Old 16 August 2007, 01:33 AM
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moonlight moonlight is offline
 
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Quote:
Originally Posted by Mother of Nanaballis View Post
I work at my local police headquarters. We always advise people that if they need an officer to respond whether it's a life-threatening emergency or not, they should call 911. If they call the non-emergency number, they will simply be transferred to 911.
Basically what I was saying. Ours was set up the same way.
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  #36  
Old 16 August 2007, 09:35 PM
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I'm glad someone posted the policeman who thought he was dying from a marijuana overdose. That one was great.
"I think we're dying. I think we're dead; I really do. Time is passing soooo slow."
Someone made a good animation of it here: http://youtube.com/watch?v=FHTzpXyXO-4

And even though this one is fake it's still hilarious. I need a bambulance: http://youtube.com/watch?v=o6bfqtrNkho

Jay Leno's Dealing with the Public:
http://youtube.com/watch?v=c1wzSw6B2Hw
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  #37  
Old 16 August 2007, 10:35 PM
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robbiev robbiev is offline
 
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Quote:
Originally Posted by MiddleEye View Post
Jay Leno's Dealing with the Public:
http://youtube.com/watch?v=c1wzSw6B2Hw
I'm deciding between "They stole my damn dollar. He won't fix my taco" and
"I want my dollar or my taco." as my new sig line.
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  #38  
Old 19 December 2007, 01:08 PM
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Paramedics called to a house to treat a collapsed man got the shock of their lives when he jumped up and shouted "I'm only joking" before telling his wife she had lost a 5 bet.

http://www.thisisthenortheast.co.uk/...99_warning.php
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  #39  
Old 19 December 2007, 01:19 PM
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Police

Why don't they just charge the eedjits for wasting their time?
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  #40  
Old 19 December 2007, 02:27 PM
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MegansMom MegansMom is offline
 
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Ambulance Enticing

I think this is the funniest 911 call ever. Not funny for the victim, of course. I give you...

Freddy Wilhite
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