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Old 11 October 2016, 09:03 PM
Psihala's Avatar
Psihala Psihala is offline
Join Date: 28 February 2001
Location: Denver, CO
Posts: 7,988
Icon605 Comcast hit with FCC's biggest cable fine ever

Comcast is being forced to pay the largest fine the FCC has ever levied against a cable operator. Its offense: Charging customers for services and equipment they didn't ask for.
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Old 11 October 2016, 09:14 PM
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Brad from Georgia Brad from Georgia is offline
Join Date: 21 June 2000
Location: Snellvile, GA
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Couldn't happen to a more deserving company. We have constant headaches with Comcast internet service. Unfortunately, it's the only game in our little town.

I do get tired of rebooting the modem at least three times a day, though.
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Old 11 October 2016, 09:30 PM
jimmy101_again jimmy101_again is offline
Join Date: 29 December 2005
Location: Greenwood, IN
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Unfortunately, it is unlikely that the piddly $2.3 million civil penalty comes anywhere close to what Comcast made from the fraudulent charges.

Comcast's yearly revenue is about $70,800 million, so that penalty is about 0.003% of gross income and 0.03% of net income. In other words, the penalty is a rounding error in their financial books.
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Old 11 October 2016, 10:02 PM
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GenYus234 GenYus234 is offline
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Location: Mesa, AZ
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Under the five-year compliance plan, Comcast must begin sending customers special notifications every time a new charge or service is added to their bill. The company also has to add a way for customers to easily "block the addition of new services or equipment to their accounts," according to an FCC press release.
How about making Comcast get the customer's permission before adding a new service to their plan? Because with this "solution" Comcast can easily overwhelm the consumer by sending mountains of useless information to customers and burying the notifications that way.
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