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Old 07 October 2014, 07:26 PM
CenTex CenTex is offline
Join Date: 16 July 2007
Location: Waco, TX
Posts: 1,611

Originally Posted by Alarm View Post
The rule about passive is more about clarity than grammar.

A letter was sent to you. Who sent this letter?
Mr Harris of our collection department sent you a letter... oh! Now I see..

It's something I have to deal with daily at my job. subject matter experts submit responses, and they forget that a lot people's brains shut down when the information isn't readily understandable.
We have an informal rule about excessive use of "I" in writing correspondence. Because of this, we occasionally get convoluted messages such as:

It was decided to not participate in the event. Who decided? Who is not participating?
Rather than:

I am not going to participate in the event.
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