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Old 07 October 2014, 05:10 PM
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Alarm Alarm is offline
Join Date: 26 May 2011
Location: Nepean, ON
Posts: 5,807

The rule about passive is more about clarity than grammar.

A letter was sent to you. Who sent this letter?
Mr Harris of our collection department sent you a letter... oh! Now I see..

It's something I have to deal with daily at my job. subject matter experts submit responses, and they forget that a lot people's brains shut down when the information isn't readily understandable.
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