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-   -   Comcast hit with FCC's biggest cable fine ever (http://message.snopes.com/showthread.php?t=94762)

Psihala 11 October 2016 09:03 PM

Comcast hit with FCC's biggest cable fine ever
 
Comcast is being forced to pay the largest fine the FCC has ever levied against a cable operator. Its offense: Charging customers for services and equipment they didn't ask for.

http://money.cnn.com/2016/10/11/news...d=hp-stack-dom

Brad from Georgia 11 October 2016 09:14 PM

Couldn't happen to a more deserving company. We have constant headaches with Comcast internet service. Unfortunately, it's the only game in our little town.

I do get tired of rebooting the modem at least three times a day, though.

jimmy101_again 11 October 2016 09:30 PM

Unfortunately, it is unlikely that the piddly $2.3 million civil penalty comes anywhere close to what Comcast made from the fraudulent charges.

Comcast's yearly revenue is about $70,800 million, so that penalty is about 0.003% of gross income and 0.03% of net income. In other words, the penalty is a rounding error in their financial books.

GenYus234 11 October 2016 10:02 PM

Quote:

Under the five-year compliance plan, Comcast must begin sending customers special notifications every time a new charge or service is added to their bill. The company also has to add a way for customers to easily "block the addition of new services or equipment to their accounts," according to an FCC press release.
How about making Comcast get the customer's permission before adding a new service to their plan? Because with this "solution" Comcast can easily overwhelm the consumer by sending mountains of useless information to customers and burying the notifications that way.


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